Privacy Policy

Last updated: .

This Privacy Policy describes how we collect, use and protect your information when you use our website or order clothing decoration services (custom embroidery, patches or appliqué) from us. Our business operates in the United States and is based in Phoenixville, Pennsylvania.

Information we collect

When you contact us for a quote or place an order for embroidery, patches or appliqué, we may collect your name, email address, phone number, shipping address within the United States and any artwork or design files you provide. We use this information to fulfill your order, communicate about your clothing decoration project and improve our services.

How we use your information

We use the information you provide to process orders, send quotes, produce your custom decoration (embroidery, patches or appliqué), ship products and respond to inquiries. We do not sell your personal data to third parties. We may use aggregated, non-personal data to improve our website and services.

Scope and location

This policy applies to visitors and customers in the United States who use our clothing decoration services. We provide custom embroidery, patches and appliqué from Phoenixville, Pennsylvania, and ship throughout the US.

Data retention

We retain order and contact information for as long as needed to fulfill embroidery, patch and appliqué orders, handle returns or disputes and comply with legal obligations in the United States. You may request deletion of your data by contacting us at our Phoenixville, PA address.

Security

We take reasonable steps to protect your personal information. Data transmitted via our contact form or email is handled with care; however, no method of transmission over the internet is completely secure.

Your rights

Residents of the United States may have the right to access, correct or delete their personal data. To exercise these rights or ask questions about this policy, contact us at our Phoenixville, PA location using the details on our contact page.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our site or our clothing decoration (embroidery, patches, appliqué) services in the United States after changes constitutes acceptance of the updated policy. For questions, contact us in Phoenixville, Pennsylvania.

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